Challenging Behaviour Training

Course Description

This course is for those who could come into contact with persons who present challenging behaviour during the course of their working day. You will learn why such behaviour may arise, how to attempt to distract and de-escalate it as well as ways of seeking to minimise repeat episodes. The training is based around a non-physical intervention model.

This course will provide delegates with the knowledge to attempt to take control and hence avoid escalation.

Delivery will be tailored to appropriately suit child, adult, learning disability, mental health or dementia settings.

Challenging Behaviour Training

Course Information

Course Number Course Validity Course Duration Course Assessment Course Accreditation Course Approvals
SC02143 Years1/2 DayContinuous--

Course Programme

  • Introduction and course content
  • Challenging behaviour contrasted with violent or aggressive behaviour
  • Types of challenging behaviour
  • Reasons for challenging behaviour
  • Potential triggers
  • Recognising escalation (including in self)
  • Distraction methods
  • De-escalation methods
  • Post-episode remorse
  • Post-episode do’s & dont’s
  • Encouraging positive behaviour
  • Course evaluation

Course Downloads

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