Delivering Effective Appraisals
This course provides managers, team leaders, and supervisors with the knowledge and tools to deliver effective staff supervision and appraisals. Delegates will explore the purpose and structure of appraisals, how to give constructive feedback, and how to overcome common barriers. The session also introduces key communication techniques, conflict resolution strategies, and the Situational Leadership Model. Ideal for those with line management or with supervisory responsibilities in all sectors.
| Course Number | Course Validity | Course Duration | Course Assessment | Course Accreditation | Course Approvals |
|---|---|---|---|---|---|
| S1 | 3 Years | 3 Hours | Continuous | - | - |
- Welcome, aims, and housekeeping
- Understanding supervision and appraisal
- Barriers to effective appraisals
- The feedback sandwich and giving constructive feedback
- Conflict styles and handling challenging conversations
- Communication models and active listening
- The Attitude–Behaviour Cycle
- Situational Leadership and adapting your style
- Preparation and structure for appraisal meetings
- Summary, Q&A, and course evaluation
