Understanding and Navigating CQC’s New Assessment Framework
This informative course provides an overview of the Care Quality Commission's (CQC) new inspection framework and explores its impact on care providers. Attendees will gain an understanding of the revised Key Questions, Quality Statements, and evidence categories. The session supports services to interpret expectations, prepare for inspection visits, and embed a culture of compliance and continuous improvement.

| Course Number | Course Validity | Course Duration | Course Assessment | Course Accreditation | Course Approvals |
|---|---|---|---|---|---|
| S1 | 3 Years | 4 Hours | Continuous | - | - |
- Welcome, introductions, and course objectives
- Overview of the CQC and purpose of inspections
- The evolution from KLOEs to Quality Statements
- Understanding the 6 evidence categories
- How the framework supports a single assessment approach
- Using the CQC Provider Portal effectively
- How evidence is gathered and reviewed
- Preparing for inspections under the new model
- Linking quality assurance and governance to the new framework
- Embedding continuous improvement across teams
- Summary, Q&A, and close









