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Duty of Care

Course Number


Time Required*

50 minutes


Formal (multiple choice)



A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first.

Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours. This means you have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury.

This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

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Duty of Care

Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Course Module Number Module Name Pass % Required
Duty of Care 1 The Course Structure 70
Duty of Care 2 The Implications of Duty of Care 70
Duty of Care 3 How Duty of Care Affects Your Work 70
Duty of Care 4 Duty of Care Dilemmas 70
Duty of Care 5 Resolving Dilemmas: Support and Advice 70
Duty of Care 6 How to Respond to Complaints 70