Sales Skills - Header image

Sales Skills

Course Number

VEL-1

Time Required*

120 minutes

Assessment

Formal (multiple choice)

Approvals

CPD

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.

You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.

We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.

We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Suitable for:

Commercial

Course

Sales Skills

Duration: 120 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

CourseModule NumberModule NamePass % Required
Sales Skills1Basic Rules for Sales People70
Sales Skills2Cold Calling70
Sales Skills3Face-to-Face Meetings70
Sales Skills4Rapport Building70
Sales Skills5Sales Presentations70
Sales Skills6Results Selling70
Sales Skills7Handling Negotiations70
Sales Skills8Dealing With Objections70
Sales Skills9Closing the Sale70